Leader of dynamic change in academic setting resulting in improved facilities and services. Innovative systems process professional with experience in analyzing complex information needs and implementing usable and efficient systems. Experienced with information design principles.
MBA Master of Business Administration, Grand Valley State University, Seidman College of Business; 2006.
MSI Master of Science in Information, University of Michigan, School of Information, Specialization: Human and Computer Interaction; 2004
BBA Bachelor of Business Administration, Andrews University, School of Business Administration; 1987
2004 to present :: Grand Valley State University Libraries
2009 – present :: Director of Planning & Organizational Resources
Responsible for planning, direction, organization, and administration of executive tasks for the University Libraries. Advises the Dean on all aspects of library programs, services and facilities. Manages, monitors, adjusts, reconciles and reports on budget of $9 million. Coordinates requests for equipment, furniture, and other major purchases. Oversees physical facilities including new construction, renovations, major repairs and beautification efforts. Coordinates marketing programs. Advises on gvsu.edu/library web site. Manages the human resources programs and processes including recruitment, retention, position descriptions and compensation. Works closely with the leadership team on planning and assessment documents such as the strategic plan or other required reporting documents.
2006 – 2009 :: Director of Administrative Services
Led the Administrative Services unit of the University Libraries. Advised the Dean on all aspects of library programs, services and facilities. Managed $9 million budget. Oversaw physical facilities including renovations and major repairs. Coordinated marketing programs. Administered gvsu.edu/library web site. Managed the human resources programs and processes including recruitment, retention, position descriptions and compensation. Coordinated the University Libraries 2008-2013 strategic plan. Served as acting dean in the absence of the University Libraries Dean.
2004 – 2005 :: User Interface Development/Administrative Services Librarian
Led implementation projects of new software release including trouble shooting, developing work instructions and training users in new applications. Served on Transitional Advisory Council and contributed to new organizational structure of the libraries.
2003 :: Smithsonian Institution
National Museum of American History Archives Center
Volunteered 40 hours during Spring Break. Created finding aids for a scrapbook from the 1933 Chicago World's Fair, corporate papers from a carbon company in Pennsylvania and marketing plan for a doughnut company.
1987 to 2002 :: Herman Miller, Inc.
2000 – 2002 :: Business Systems Analyst
Led Information Technology (IT) implementation projects of new software releases including trouble shooting, developing work instructions and training users in new applications. Participated in software implementation at five manufacturing sites.
1999 – 2000 :: Information Development Leader
Responsible for monitoring and enhancing software performance to meet manufacturing needs. Served as liaison with other implementation teams.
1997 – 1999 :: Purchasing Manager
Managed purchasing department with $35 million in annual purchases. Oversaw and managed significant organizational change resulting in restructuring department.
1996 – 1997 :: Senior Purchasing Agent
Supervised $12 million in annual purchasing agreements. Responsible for steel and hardware purchases including offshore manufacturers.
1993 – 1996 :: Purchasing Agent
Supervised $8 million in annual purchasing agreements. Designed contract administration programs, served on environmental team reducing landfill shipments, and implemented new mainframe software as a key member of the team. Obtained $280,000 in cost savings by leading a design team that purchased new tooling for an injection-molded plastic component, significantly dropping the piece price. Participated in a cross-functional team that worked with a third-party service resulting in an 80% decrease in landfill shipments.
1987 – 1993 :: Previous Herman Miller Experience
As Associate Buyer/Planner, Material Planning Agent and Buyer, responsible for purchasing production supplies, negotiating with suppliers for timely and cost-effective delivery, material quantities and pricing. Additional responsibilities included part quality, sourcing and inventory levels.
University and Library Service